sally
Wedding: 11/7/08
the y had a wide and unique selection to choose from and I had several dress fittings but I found my dream wedding gown there
Leigh
Wedding: 10/21/07
They always say that the dress is one of the most important parts of wedding planning. At first, I didn't agree... that was until I went shopping for one! I went to David's Bridal first, and received very mediocre service. They pressured me to buy a dress that I wasn't really comfortable with. Then I went to a "posh" bridal salon where they were extremely over-bearing, expensive and didn't even allow pictures to be taken (nor the was the designer's name and style info. given to me). I escaped and scoured the internet searching for the dress I liked there and found Bridal Elegance. They had the dress, priced at $400 cheaper and were extremely pleasant over the phone. I live in Rancho Cucamonga and drove to Torrance for this bridal salon. It was worth every single hour and a half trip! I dealt with Stacey who was AMAZING! She allowed me to try on several dresses, told me to make sure I felt comfortable in them before I even considered them! She gave me personal service with such a warm heart. Even when busy, she still made me feel right at home. My bridesmaids also bought their dresses at this salon as well! This was by far my BEST vendor out of all of them for my wedding!!
Kristin
Wedding: 9/29/07
Bridal Elegance was great. It's a smaller shop, so you really get one on one assistance. They have an amazing selection of dresses. The ladies are so friendly and helpful. I had an excellent experience there.
Janette
Wedding: 7/21/07
All I have to say is go here! They are amazing. The dresses were beautiful and affordable. And the women working there were very courteous and helpful. I definitely recommend getting your dresses here!
MegSilverman
Wedding: 7/21/07
I had visited at least 3 other bridal salons in the South Bay area before going to Bridal Elegance - I wish I hadn't wasted my time at the other salons! The employees at the other salons were strictly salespeople looking to sell me the first gown I tried on... The ladies at Bridal Elegance were not like that at all - They gave me their honest opinion ("Let's not even go out with that dress on"), they didn't try to sell me a gown I didn't want, and (BEST OF ALL) they listened to me! I highly recommend Bridal Elegance to others!
Robert
Wedding: 3/21/08
The people working here where so friendly.My wife's dress was beautiful,I would recommend this store to shop for wedding dresses and bridesmaid dresses to any bride.
CB_08
Wedding: 8/23/08
I love Stacy! Everything people are saying about her knowing what looks good on people is true! I went to a more posh store and found a dress that I LOVED, but the price was out of my range. So, when I went to Bridal Elegance a week later, I was just looking at the dresses, when she asked me what I was looking for. I describe not the dress I loved before (because I didn't want to be disappointed), but the type. She literally asked me if I had seen the exact dress that I wanted!!! So, after I said yes, I asked her how much it was, and her price was $200 less! So, just for "fun", I tried some other dresses on before the one, and even though they were less money, I couldn't walk away for that dress twice!She is very sweet, and she knows her stuff! My bridesmaids bought their dresses there as well (I got 10% off!). I would recommend her to everyone looking for a dress (and I have!).
jackattack
Wedding: 4/5/09
Had a great wedding thanks to them.
Awagner
Wedding: 9/6/08
I adored and loved this salon when I first got there. However it seemed as though once I actually purchased the dress, the owner was a little less interested and I felt as though I was in the way. On the other hand they did respond to me and try to get me the things I needed. Best salon in the south bay...
Julia
Wedding: 4/5/08
The only store in the area that actually had the dress I wanted. The owner was extremely personable and seemed very invested in her clients. A little expensive for tailoring, I thought, but I was very happy with everything. Very nice store too! It was elegant, but not pretentious. Check out the amazing kitchen store next door as well.
dawn235
Wedding: 3/29/08
I went to Bridal Elegance by myself in the middle of the afternoon during the week. Stacy, the owner, was more than helpful with picking out dresses, telling me what looked good, and - more importantly! - what didn't look good. I went back to her store a few months later to try on my final 2 dresses that I was choosing between. She had the m ready for me, and said she had pulled a third dress out that she thought I might like. As soon as I put the third dress on, I immediately got rid of the other two. I don't make spontaneous decisions and, in fact, didn't approach wedding dress shopping as looking for "the one" since that isn't my approach to clothes shopping in general. However, Stacy had picked out a dress for me that combined elements of the other two dresses, as well as looked better on me. It also was even less expensive than one of them, so I appreciated that she stayed in my budget.Having said that, the store does get VERY busy with alterations because the seamstress is only there one day a week. Also, while I loved Stacy, I'm not a big fan of her assistant. It's not that I dislike her, it's simply that you can tell Stacy loves her job so much that, relative to her, her assistant doesn't seem as excited to be there. However, she was still professional, even if not as responsive as Stacy.The quality of the dresses, and more important, the quality of the service at the store completely justifies the prices of the gowns, to me. However, there is a wide range of prices at the store - the dress I ended up buying was approximately the same as I would've spent at a chain bridal store (which has worse customer service and poorer quality gowns).I would definitely recommend Bridal Elegance to any bride, but would suggest initially during the week when it is less busy. Also, be patient when going for alterations, and try not to be stressed or in a hurry.
Sheryl0222
Wedding: 5/15/09
Stacy at Bridal Elegance Salon helped me the entire way through. I went through a ton of dresses but finally found "the one" with her help. It was a bit out of my price range but when we decided to purchase all the BMs dresses there as well as my mother dress she was able to come down on the price a bit. I might recommend finding a different seemstress though as I believe their prices for alterations were a bit high. I am also not sure about the quality since my bustle came out less than half way through the reception. They did however resolve that issue when i called and complianed after the wedding about the bustle and that made me happy. I would deffinately recommend them, they have a large selection of sought-after designers.
gsharpe02
Wedding: 6/28/09
They said there was an "ordering issue" with my dress. I ordered it in January for my June 28th wedding. I received it 12 days before my wedding! Thank god for their incredible seamstress. The owner and her daughter are nice enough, but perhaps not too organized.
Christina
Wedding: 7/3/10
I highly do not recommend this place.I got my dress last October and the shipment delayed for over the month.Stacy did not call or email to tell me that my dress was going to be delayed.I had to email and call her. Her and her staff would tell me they would call me back with the status update, however, I only got one phone call back from them. Stacy was not prompt in responding to my emails and it got me really frustrated.Whether it was the manufacturer's fault or not, Stacy needed to keep me updated but she failed to do so. I constantly had to call and email. When I received my dress I saw the most hideous buttons on the back of my dress. Whether I wanted satin buttons or crystal buttons, I did not expect the buttons to be grey and look that hideous. I told Stacy about the buttons and she said the buttons were what I ordered. She offered to switch the buttons with an extra cost!! I laid out my complaints and she finally then switched the buttons to normal satin buttons. I still was not satisfied because the buttons were sewed on crooked. I love my dress but I would never go through Bridal Elegance to get the dress.I realized I could have bought my dress elsewhere for a lot cheaper. I highly do not recommend this place.
Cristina and Miguel
Wedding: 9/9/09
I unfrtunately bought my dress at this location. Same with the other reviews, as soon as I gave Stacy and her daughter my entire payment, I was dirt and felt like I was in their way. I brought my 5 bridesmaids to their store, we had an appointment but they did not seem interested to help out my bridesmaids in looking for their dresses. I saw my bridesmaids helping themselves looking for their sizes in order to try them on. I felt bad and suggested for us to leave. I wish I could get a refund for my gown but it's too late. It's too bad that Stacy and especially her daughter for some reason choose to treat people inconsistently, it's just not good business practice and I would have recommended their store to three of my friends who are getting married in 2010 but I won't make that mistake and jeopardize my relationship with my friends. There are 3 other bridal stores in the South Bay that will treat you with utmost respect and not abandon you and your bridal party even after you've fully paid your gowns. Brides be wise!!!
Emisarah
Wedding: 5/30/09
I signed up on this website just so I can put a review for Bridal Elegance. I vow to make a search for them on every search engine out there just to put my review. What they're doing is not acceptable. My wedding is in 3 weeks and I have not seen my dress yet.I was told that my dress would come in 1st week of April and there will be plenty of time for alterations. Until now I do not have my dress. I was so excited because they carry the dress I found on a magazine. When I sent in an e-mail for an appointment Stacey was quick to response. On a weekend at night time, she didn't have a problem setting up an appointment for me. Now it's time to know where my dress is, **poof** she vanishes. Avoid this store at all cost! Brides are already stressed out planning their wedding and this store will just add into that.On April 28th I got this e-mail from Stacey after multiple e-mails to her: "Just got an update on the dress. It is clearing customs and should be in next week. Sorry for not getting back to you sooner but I have been out of town and just got back in earlier today and had to get caught up. I'll give you a call as soon as it arrives." I wonder if they read this review or just a coincidence that they sent an e-mail reply the same day I wrote the review on yelp....hhhmmm...On May 5th ago I sent an e-mail asking for the tracking number. I haven't heard from Stacey yet.
Dareekween
Wedding: 6/27/09
THINK TWICE BEFORE GOING TO BRIDAL ELEGANCE!!! Please read whole story.For a couple months, I looked and looked for the perfect dress. I finally went to Bridal Elegance and with the help of Stacy, I found my dress. She was so helpful and treated me like a princess, I really felt like a wonderful bride. I was so excited to finally find a salon that was clean and where the owner took a vested interest in her customers. I was so impressed that I had my BMs get their dresses there and even suggested to my girlfriend to get her wedding dress there. BAD IDEA(I agree with the poster - Awagner.) The owner Stacy, was so pleasantly nice up until I paid in full for the dress. It seems that once you make that final payment, you no longer need to be treated well. It feel's like she's got your money and nothing else matters anymore. I wouldn't be too concerned if this was the only hiccup...but it wasn't. Please keep reading... And unlike (poster - CB_08), my BMs didn't receive a 10% discount. When planning a wedding, many people like to tell you about horror stories. I would listen, but would shrug them off as things out of my control. So, to make this story worse, the store moved locations and didn't have the decency to notify me. I drove to the location where I thought they were only to find a vacant store. Talk about making my own horror story come true...this sent chills down my spine...I totally agree with (poster - Sheryl0222), find another seam stress. My mom was shopping for a dress a little late in timing, so we had to buy a dress off the rack, unfortunately at another store. So when we asked Bridal Elegance to press it - they wouldn't b/c it wasn't purchased from them. They don't even sell mother of the bride dresses. But you would've thought that because we purchased my dress and BMs dresses and referred my girlfriend there, they would've been grateful for the business and pressed the dress for us. At my final fitting with the seamstress, we put pins where the bustle was going to be and we put safety pins on areas that we thought beads needed to be secured and glued better. She and Stacy assured me that when they press the dress and prepare it to be ready - they double and triple check EVERYTHING and make sure the necessary things are fixed. WRONG!!!I scheduled an appointment to pick up my dress on a Thursday afternoon and my wedding was Saturday. When I got to the store, my dress wasn't ready. Patiently waiting and watching the many women try on dresses I waited while an employee pressed my dress. Why it wasn't ready...I don't know, but I didn't complain. The day of the wedding, I opened the pink bag only to find the safety pins still pinned to my dress!!! The beads were not secured on nor glued on and the previously identified strings were still loose. What was a bride to do. I didn't loose my cool...but I certainly was thankful to my MOH for putting on her own "seamstress" hat and saving the day. How in the heck did they press a dress with big gold safety pins on it and let it walk out of the store???? As far as the bustle goes - by the end of the night, two of the four main buttons on the back had popped off leaving the bustle crooked. All in all, I called Stacy on the day of my wedding to tell her what happened. I left a voice mail explaining the situation and asked that she make sure this did not happen to any other brides. I wasn't angry - b/c I knew my MOH could work her magic, but to this day I haven't received a call back. Not even an apology! Would've been nice to know I was heard. Please think twice about going there. You can read from the previous reviews that some of the same things are happening to other people. If you do buy from them, please double and triple check your items before leaving the store with them. BTW...The girlfriend who I referred to Bridal Elegance - just had her wedding. I don't know specifics...but she said her dress wasn't pressed well.